1. Introduction
Mahalaxmi Packers and Movers ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website or contact us for a quote, and how that information is used.
2. Information We Collect
When you fill out our quote form, call us, or message us on WhatsApp, we may collect:
- Your name and phone number
- Pickup and destination addresses
- Details about your move (property size, preferred date, type of move)
- Any other information you choose to share with us regarding your relocation
3. How We Use Your Information
- To respond to your enquiry and provide a moving quote
- To plan, coordinate and carry out your booked move
- To contact you regarding your enquiry or booking via phone, WhatsApp, or email
- To improve our services based on customer feedback
We do not sell or rent your personal information to third parties.
4. How the Quote Form Works
When you submit our quote form, the details you enter are sent directly to our WhatsApp number and to our own business email address so our team can follow up with you. We do not use any third-party marketing service to process this data.
5. Sharing of Information
We may share your details with our own moving staff and, where necessary, with transport partners solely for the purpose of carrying out your move. We do not share your information with unrelated third parties for marketing purposes.
6. Cookies & Website Data
Our website may use basic, standard web technologies (such as embedded maps) that can involve limited automatic data collection by third-party providers (e.g. Google Maps) for the purpose of displaying our location. We do not run intrusive tracking or advertising cookies.
7. Data Security
We take reasonable steps to keep the information you share with us secure and use it only for the purposes described in this policy.
8. Your Choices
You may contact us at any time to ask what information we hold about you, to request corrections, or to request that we stop contacting you regarding your enquiry.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The "last updated" date at the top of this page will reflect the latest revision.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Phone: 9041149489
- Email: mahalaxmipackersandmovers976@gmail.com
- Address: Plot No. 1226/6-B/1, Street No. 03, Hira Nagar, Near Transport Nagar, Ludhiana, Punjab 141003